TERMS AND CONDITIONS

This site is owned by Imprimeo Limited and registered in England, Registration No.15394939, with registered address at Imprimeo Ltd, 23 Telford Way, Kettering, Northamptonshire, NN16 8UN, and email address at enquiries@imprimeo.co.uk.

Any purchase of goods from the site https://imprimeo.co.uk requires the customer to consult and accept these terms and conditions. The click validating the order implies full acceptance of these terms and represents the customer’s “digital signature”.

Purpose

These terms and conditions are intended to define the rights and obligations of the parties in the sale of goods proposed online by Imprimeo for the customer.

Product Information

Every effort has been made to ensure the accuracy of the information presented on https://imprimeo.co.uk/. Imprimeo Ltd or its suppliers shall not be held liable for the consequences, accidents, or special damages arising from electronic transmissions or the accuracy of transmitted information, even in cases where Imprimeo Ltd was aware of the possibility of such damages. Manufacturer and brand names are only used for identification purposes. Product photos, descriptions and prices are non-contractual.

Warranty

The provisions hereof cannot deprive the customer of their right to legal warranty re- quiring Imprimeo to protect the customer against latent defects of goods sold.

The customer is expressly informed that Imprimeo is not the manufacturer of the goods presented in www.imprimeo.co.uk and that Imprimeo shall not be held liable for defective goods.

In the case of damage to a person or property resulting from a product defect, only the product manufacturer shall be held liable and sought after by the customer, by means of the information provided on the packaging of said product.

All products sold on www.imprimeo.co.uk are under a one (1) year warranty, unless otherwise stated. All products that have been modified or repaired by the customer or any other party not chosen by Imprimeo are not covered by this warranty.

The warranty can be extended according to the terms provided in store and on the website.

Right to Withdrawal

In accordance with the Distance Selling Regulations 2000, the customer has the right to a cooling off period of seven (7) business days, starting at the time goods are re- ceived, to cancel the contract and return said goods at their own expense, without having to give a reason. All returns can be indicated beforehand with Imprimeo cus- tomer service department. All goods must be returned to Imprimeo, 23 Telford Way, Kettering, NN16 8UN.

The cooling off period and right to cancel do not apply to contracts, orders for any goods made to your specification, any downloaded goods or unsealed goods including but not limited to (DVD, CD, Tapes, Software, Video and audio).

Only complete and unused goods in perfect condition for resale will be accepted. No refunds or exchanges will be made for incomplete, damaged or unsealed goods, in- cluding damage to original packaging. The customer can exercise this right to with- drawal without penalty, excepting the return fee for the goods. If the customer exercis- es the right to withdrawal, they have the option of requesting a full refund or exchange of goods. If an exchange is requested, all shipping expenses shall be the responsibility of the customer.

If the right to withdrawal is exercised, Imprimeo will make every effort to refund the customer within 30 days.

Right of Use

The use of any trademarks, logos or brands present on the site is strictly forbidden.

Force Majeure

Neither party will be deemed to be in breach of any of its obligations under the agree- ment as a result of any delay in performing or any failure to perform any such obliga- tions by reason of any cause or event beyond the parties’ control. A force majeure event includes, but is not limited to, any unforeseeable, inevitable, or unstoppable act, event, non-happening, omission or accident beyond the control of either party, despite all reasonable efforts made to the contrary. In addition to events usually recognized by the British courts, a force majeure event includes in particular (without limitation) the following: Strike, lock-out, earthquake, fire, storm, flood, lightning, explosion, impossi- bility of the use of public or private telecommunications networks.

In such circumstances, the party delayed or unable to perform (“Delayed Party”) shall notify the other party (“Affected Party”) within ten (10) business days following the date such events become known.

Unless prevented due to force majeure, both parties will meet within three months to examine the impact of the event and agree to the conditions under which the contract shall be continued. If the force majeure lasts longer than one (1) month, this agree- ment may be terminated by the injured party.

Partial Invalidity

These terms and conditions remain valid and in force, even if one or more clauses are invalid or declared so under any law, regulation or following the final decision of a com- petent court.

Non-Waiver

No failure of either party to exercise any power given to it in these terms and condi- tions or to insist upon strict compliance by the other party with its obligations hereun- der shall constitute a waiver of either party’s right to demand exact compliance with the terms hereof.

Data Protection

All personal data you provide us is used to process your orders. This data will be treat- ed in accordance with the Data Protection principles outlined in the Data Protection Act 1998.

Applicable Law and Competent Jurisdiction

In form and content, these Terms and Conditions shall be governed by and construed in accordance with English law. All orders placed on www.imprimeo.co.uk strictly imply the acceptance of Imprimeo’s terms and conditions.

In case of dispute or claim, the customer agrees to seek an amicable solution with Im- primeo before proceeding with any legal action. In the event where such a solution cannot be found, any disputes concerning the sale (price, Terms and Conditions, prod- ucts, etc.) will be subject to the exclusive jurisdiction of the English courts.

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